Discover how Teladoc Health, a pioneering telehealth provider offering virtual medical care and remote patient monitoring, partnered with Execo to optimize their contract management process. By integrating GenAI technology with expert human oversight, Execo provided a comprehensive solution that streamlined Teladoc’s contract management, enhancing both visibility and efficiency.
Problem
The procurement team at Teladoc Health faced significant bottlenecks due to inconsistent contract templates and a lack of visibility into historical data. These challenges hindered their ability to manage contracts effectively and make informed decisions.
Solution
Execo deployed a team of ten professionals to assist Teladoc in various contract management activities. Leveraging advanced GenAI tools, the team standardized contract templates and provided easy access to relevant contract data. This combined approach of technology and human expertise ensured that all contract management tasks were handled efficiently and accurately, facilitating smoother operations and quicker response times.
Results
Teladoc Health achieved substantial enhancements in data and contract request response times. The improved visibility into contract data facilitated better decision-making and operational efficiency. This collaboration allowed Teladoc to manage contracts more effectively, ensuring that their procurement team could focus on strategic activities rather than administrative bottlenecks.
